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Locked

‎12-22-2021 06:59 PM

HP Recommended
Product: Officejet pro 6968
Operating System: Android 9.0 Pie

printer says can't accept encrypted docs so won't print my bank statement.  Android using wifi direct but also on network with computer

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-22-2021 08:05 PM

HP Recommended

@DeepSparkle 

 

Can you open your bank statements first ? I know many banks five customers statements with encrypted pdf files and customers have to open them first (with password) before print.

 

Hope this helps.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎12-22-2021 08:05 PM

HP Recommended

@DeepSparkle 

 

Can you open your bank statements first ? I know many banks five customers statements with encrypted pdf files and customers have to open them first (with password) before print.

 

Hope this helps.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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