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Rach-El1
New member
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Message 1 of 3
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printer not supported after december

HP Recommended
Envy 5540 series

I have a HP chromebook and a HP printer. I have had messages stating that the printer won't be supported after December. 
The printer worked via cloud print which is not something I consciously set up. Now I cannot get the laptop and printer to link via WiFi. Is this because it is not compatible? The printer is an ENVY 5540 series. Please help. I find printers extremely confusing 

2 REPLIES 2
Rach-El1
Author
New member
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Message 2 of 3
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HP Recommended

 would a cable connection work? and if so what cable do i need please?

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Betty0610
HP Support Agent
HP Support Agent
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Message 3 of 3
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HP Recommended

@Rach-El1

 

Welcome to the HP Support Community.

 

This document should help you: https://support.hp.com/in-en/product/hp-envy-5540-all-in-one-printer-series/5447939/document/c046835...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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