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JEH52
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Message 1 of 2
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printing from my iPad and iPhone fine for ages , suddenly it won’t print , says printer is busy

HP Recommended
HP OfficeJet 4650 All-in-One Printer
iOS

I haven’t changed any settings on iPhone or iPad but suddenly it won’t. Message comes up saying printer is busy all the while. But it’s not . There are no documents waiting to be printed. No idea how to resolve this, any suggestions? Thanks

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@JEH52

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Request you to restart your Printer and router.

 

Try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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