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‎01-05-2019 02:51 PM

HP Recommended
Product: Samsung S7
Operating System: Android 8.0 - 8.1 Oreo

I can print emails and jpegs from my Toshiba laptop with the HP460 printer plugged into a USB port.  However, if I plug the printer into my android phone (using a USB connector), it will print emails but not jpegs.  It acts like it is printing (feeds paper through slowly, sounds like cartridges are moving back and forth) but page is blank.  I've set printing preference to black and white, thinking maybe it's an issue with color but that's not the case.  Everything I've read says this printer is designed to print photos.  Ideas?

1 REPLY 1

‎01-07-2019 08:37 AM

HP Recommended

@Evelyn70

 

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

 

Are you using the HP Print Service Plugin? If yes, please uninstall and reinstall the App and set it up again: https://support.hp.com/in-en/product/hp-deskjet-460-mobile-printer-series/466639/document/c05384190

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 


I am an HP Employee

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