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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- problem with istanalation HP 1018 to router print server

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05-09-2019 11:46 AM
Hi all
I have a problem installing the HP LJ 1018 printer to the D-820 DIR 825 print server. I also tried synology DS 115s and ASUS WL-500G v2 router. no attempt without success. in the d-link help, I answer:
....
The Case ID that references your Technical Support mail is DAU3262631.
[Critical: Please do not change the subject line of your email when you reply. Leaving the subject line as it is will allow us to review your complete history and help us to better serve you.]
Thank you so much for relaying your concern to us and I apologize for the late response, Tomasz. Thank you so much for providing a screenshot of your DIR-825 as well.
Here's the link where in you can see the step by step for your printer to work with our DIR-825: http://support.dlink.ca/FAQView.aspx?f=Cx2JfDj5Ano5SB3w27wODQ%3d%3d
And once you have followed the steps but still printer is not working i would suggest you to contact the HP Technical support for printers to get the settings for it to work with our DIR-825 since printers have their own settings to be changed as well.
Should you require further assistance with your D-Link products, please reply to this message, or call toll free at 1300 700 100 (AU) 0800 900900 (NZ). Technical support line is available 24 hours a day, every day.
Thank you for networking with D-Link.
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HELP
05-10-2019 05:59 PM
Welcome to the HP Community
HP LaserJet 1018 Printer does not have drivers for windows 10.
Try installing and Using the Windows Built-in Print Driver.
I recommend you delete the driver at the root level and Install the drivers, follow the steps below:
Remove the USB if connected
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete' or `Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s")
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
Then, Click on this link: https://support.hp.com/in-en/document/c01796879 for Installing and Using the Windows Built-in Print Driver.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee