register for instant ink

[sue86]

Hi, my deskjet 3630 already run out of ink and I was thinking to register for instant ink. However when I try to connect, it needs the printer to print a 'key' code to continue the registration but my printer is not printing now. Although I still has full colour ink (mostly empty black ink as it was flashing). 

Can I still able to register for instant ink while not able to print out the key? 

please help. Thanks! 

[Dragon-Fur · Accepted solution]

@sue86

I believe you do need enough ink in the printer to print out the necessary code.

Once registered, it typically takes ten days to receive your Welcome kit that includes your Instant Ink cartridges.

I believe your best option is to purchase the ink you need now and go from there.

If you would like to do so, contact Instant Ink in your region and ask for options. 

Be Aware: Contacting Instant Ink Support may have to wait until Monday as most support regions keep regular business hours.

Things that are Instant Ink

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Instant Ink / HP Technical Support

Please take the time to read the warnings regarding thieves and vermin:

Scams and Unscrupulous Contacts – Please READ

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What is Instant Ink?

• Instant Ink Service is not "free ink".
• Instant Ink Service is a print-by-page subscription service that includes ink at no extra cost during the time the Instant Ink Service contract is active.
• You need not be logged into Instant Ink to read the Terms of Service document.
• Contact information is included in the Terms of Service document.

• Read / Find Information

HP Instant Ink> FAQ > How does Instant Ink Work

HP Instant Ink> Link under FAQ > Read your regional Terms of Service Document

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Reminders

• Chat is not an option in every region.
• In those areas where Chat is an option: Chat may not be available all of the time.

In the event that Chat is not available in your region and / or time zone, please consider using the old-fashioned method and call support on the phone.

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Option:  Contact HP Instant Ink Support in your region

Reminder:  Support may be restricted to regular business hours as defined in your location.

HP Instant Ink - Terms of Service (Click Flag to switch to your region)

Lots of important information and definitions, including topics:

• Printer Needs to be Connected to Internet
• Instant Ink Program Cartridges Provided to You (Read this one!)

And

• Instant Ink Program Cartridges Must Be Returned to HP by You (Read this one!)
• Service Plans -- What is a page? (Read this one!)
• Rollover Pages
• Customer Support Center -- Cloud Services Contact Phone Number and online contact link
• Cancellation

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In USA or Canada

Cloud Services (during normal business hours):  1-855-785-2777

• Verify the phone number in your Terms of Service document

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In UK

HP Support - Specify help for Instant Ink: 0207 660 0596

• Verify Phone Number - Reference Contact HP UK – Phone Assist

HP Instant Ink - UK - Overview / FAQs

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Everywhere else:  Contact HP Support

Specify help for Instant Ink / HP Connected / Web Services

HP World-Wide Support

Select your country / region from the list and follow the prompts

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Option:  Agent Response

You can choose to wait for an HP Agent to respond to your request.

The following applies to agent response from HP:

• An HP agent will post back before contacting you privately.
• HP agent response times vary widely – this forum is not HP Technical Support.
• HP agent response is NOT guaranteed - this is a community forum.
• Be aware of scams and thieves that crawl out from under the rocks – READ the warnings.

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Help, Documents, Videos, and Information

HP Instant Ink - HP connected: Sign-up / Sign-in, FAQ, Important "Small Print" Information

Click Supported Countries (top right of Website) - Change Flag to your country

Subjects and Sections 

• Scroll down on page or click Three vertical dots on the top right of page
• If necessary, scroll down a bit to see regional Support Contact Options (Right side of screen)
• Section "How it works" > Scroll down > Click “Check to see if your HP printer works with Instant Ink”
• READ the Terms of Service agreement (Link located under the FAQ section)

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Answered? Click post "Accept as Solution" to help others find it.

[sue86]

Thank you.