rest lost password for office jet pro 8020

[JAZ37]

Lost password to connect to HP office jet pro 8020

[Sneha_01]

Hi @JAZ37,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you've lost the password to connect to your HP OfficeJet Pro 8020 printer, you'll likely need to reset the printer to its factory default settings to regain access. Here's a general approach you can take to reset the printer, though you should refer to your printer's manual for specific instructions as the process can vary slightly between models:

Turn Off the Printer: Begin by turning off your printer. This is usually done by pressing and holding the power button.

Restore Factory Settings: The process to reset your printer to its factory default settings can vary. Some HP printers allow you to do this directly through the printer's control panel under the setup or tools menu. Look for an option that says "Restore Factory Defaults" or "Reset." If you can't access the menu due to the password issue, proceed to the next step for an alternative method.

Use Buttons for Reset (If Applicable): Some models have a specific button combination you can press to initiate a reset. This often involves turning the printer on while holding down one or more buttons (such as the "Resume" button or the "Wireless" and "Cancel" buttons simultaneously). Since these combinations can vary, it's best to check your printer's manual or HP's support website for specific instructions for your model.

Reconnect the Printer: After the reset, you'll need to reconnect your printer to your network as it will have forgotten any previously configured settings. This usually involves going through the setup process on your printer's screen, selecting your Wi-Fi network, and entering its password.

Reinstall or Update Printer Software: Finally, ensure that your printer's software on your computer or device is up to date. You may need to reinstall the printer on your computer to ensure it recognizes the printer after the reset.

I hope this helps.

Take care and have a good day.

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Rachel571 

HP Support