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‎06-22-2020 10:34 AM - edited ‎06-22-2020 10:48 AM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit) 
Hello

 

I am in a hotel and wish to use my network printer.

so I used a USB cable, but a message persists:

 

"the device is not configured to accept the connection on port 0"

 

could you help me? thank you

 

 

 

1 REPLY 1

‎06-26-2020 01:13 PM

HP Recommended

@JndJ, Welcome to the HP Support Community!

 

What model printer are you using?

Are you trying to connect the printer and the PC using a USB cable?

 

Keep me posted for further assistance.

KUMAR0307
I am an HP Employee

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