using word on a iPad to print from a hp envy 4500 using WiFi .

[tonykwhite]

Hi,

trying to print from my ipad through word to HP printer .

if i go into my photos and print no problum at all. but when i go into word and make up a document and then go to print all i get is a white sheet of paper come out of the printer.

do i need to save, as is  first ? where do i then find it?  do i need to set up something first?

many thanks

tony. 

[Donal_M]

Hi,

Try saving the word document as a pdf to see if it will print that.

[tonykwhite]

Hi no joy but I downloaded go app last night and it's works now. Black seems a little thing when printing .

[tonykwhite · Accepted solution]

Sorry thing

[tonykwhite]

Sun in my eyes don't often say that in Scotland. Can not see😂😂