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can't connect wirelessly to printer

1 REPLY 1
HP Recommended

@kobedog

Welcome to HP Forums, 

This is a great place to get support, find answers and tips to your technical queries.

 

Print  Network &onfiJurDtLon Report wireless details.

 

● From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard. Touch (Wireless) or (Ethernet) to display the network status screen. Touch Print Details to print the network configuration page.

 

● From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, touch ( Setup ), touch Reports, and then touch Network &onfiJurDtLon Report.

 

WPS (Wi-Fi Protected Setup) – WPS has two modes to connect devices together over a wireless connection. One is called "pushbutton" and the other is called "PIN". Pushbutton is by far the easiest method. We will describe how to connect using the WPS pushbutton method, but not the PIN method.

For instructions on starting WPS on your printer consult your printer's manual.

 

However, there are some conditions that need to be met in order to use WPS pushbutton mode:

  • Both your printer and wireless router must support WPS pushbutton mode. Consult your printer and wireless router manuals.
  • The wireless router must have a physical WPS pushbutton available.
  • Your network must use WPA or WPA2 security. Most WPS wireless routers will not connect using the WPS method if WEP or no security is used.
  • Most WPS wireless routers will not connect using the WPS method if you are using the manufacturer’s default for the network name and no security.

To connect your wireless printer to your wireless router using WPS:

  • Start the WPS pushbutton mode on your printer. 
    For instructions on starting WPS on your printer, consult your printer's manual.
  • Within 2 minutes, press the WPS button on your router.

Keep me posted, how it goes!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.