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HP Recommended
3720 deskjet all in one

i have a printer that we havent used in ages and we cant find the password and its not 12345678 anyone help?

1 REPLY 1
HP Recommended

@PAIGe51

 

Greetings!
 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are looking for a password.

 

Don't worry, I'm here to help! To better assist you - 

 

1) Is this about your Wi-Fi Direct password? 
2) Have you tried your Wi-Fi password? 
3) Can you please send us a picture of the screen asking you to enter the password? 

 

While you respond to that, let's try these steps -


Step 1 Try the default password - 12345678. 

 

If the default password does not work, please print a Network Configuration page and look for a Wi-Fi or a Wireless Direct password.

 

Step 2  To print a Network Configuration page - From the printer control panel, press the Wireless button and the Information button together to print the network configuration page.

 

To connect the printer to your Wi-Fi network, please try these steps -

 

Network Restore - Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.

 

If the router has a WPS push button -

 

1) Press and hold the Wireless button on the printer for more than three seconds to start WPS push mode. The Wireless light starts blinking.
2) Press the WPS button on your router.
NOTE: THE MOMENT YOU PRESS THE WIRELESS BUTTON ON YOUR PRINTER, WITHIN 30 SECONDS YOU SHOULD PRESS THE WPS BUTTON ON THE ROUTER.

 

If this step is not successful, then we need to first connect the printer to a computer using a USB and then convert the wired connection to wireless as the printer does not have a control panel to enter the Wi-Fi password. 
Please refer to this link for steps.


Hope this helps!

 

Let me know how that goes.

 

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the  "Thumbs up". 

 

Have a great day ahead 🙂

Asmita
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.