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- HP Community
- Notebooks
- Notebook Audio
- Re: Audio driver for Presario M2000 Win 7 32 bit

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04-07-2015 03:05 AM
I had changed the OS from Windows XP to Windows 7, but I could not install the Audio driver, I tried the Conexant drivers ie SP30399 and SP29483, but could not installed, the result comes failure. Kind advice me how can install the driver.
Your return reply will be highly appreciated.
04-10-2016 07:04 AM
Hi, @Light_Solution :
See if this works...
Download and run this audio driver file. Close out of any error windows.
ftp://ftp.hp.com/pub/softpaq/sp30001-30500/sp30399.exe
Go to the device manager and click in the Multimedia Audio Controller needing the driver.
Click on the driver tab. Click on Update driver.
Select the Browse my computer for driver software option and then at the bottom of that window, select the Let me pick from a list of device drivers on my computer.
Click on Have Disk and browse to: C:\SWSetup\sp30399\qta3091, and select the Conexant AC-Link Audio device from the list, and see if the driver installs.
Then restart the PC.
12-26-2019 08:14 AM
Hello,
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