• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
hp spectre folio convertible 13-ak0xxx
Microsoft Windows 10 (64-bit)

Hello, the realtek audio drivers used to work but recently after a windows update, it stopped working altogether.

I've done pretty much everything that the virtual assistant has recommended with no effect.

No sound and no mic regardless of what version of the driver I use or the number of times I reset and reboot.

I did a hardware test from the BIOS and the speakers do only work from there...

 

Please fix

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello, it appears this is all windows fault, breaking drivers with forced updates again. -_-

I had to reinstall the OS and seems to have worked. Sound has been restored, hurra...

View solution in original post

1 REPLY 1
HP Recommended

Hello, it appears this is all windows fault, breaking drivers with forced updates again. -_-

I had to reinstall the OS and seems to have worked. Sound has been restored, hurra...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.