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mdagli1
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Solved!

Audio drivers not working

HP Recommended
hp spectre folio convertible 13-ak0xxx
Microsoft Windows 10 (64-bit)

Hello, the realtek audio drivers used to work but recently after a windows update, it stopped working altogether.

I've done pretty much everything that the virtual assistant has recommended with no effect.

No sound and no mic regardless of what version of the driver I use or the number of times I reset and reboot.

I did a hardware test from the BIOS and the speakers do only work from there...

 

Please fix

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mdagli1
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Hello, it appears this is all windows fault, breaking drivers with forced updates again. -_-

I had to reinstall the OS and seems to have worked. Sound has been restored, hurra...

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mdagli1
Author
Level 1
4 1 1 0
Message 2 of 2
Flag Post
HP Recommended

Hello, it appears this is all windows fault, breaking drivers with forced updates again. -_-

I had to reinstall the OS and seems to have worked. Sound has been restored, hurra...

View solution in original post

Was this reply helpful? Yes No
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