Audio static on laptop speakers

[CM120884]

I installed Windows 11 the day it came out back in October. Since then, I have been getting bad audio static and loud crackling from my laptop speakers and any wired headphones connected to the audio jack. I've done numerous driver updates, windows reinstalls, and turned off features such as Enhanced Audio Effects in both the regular windows settings and control panel. No difference at all.

Here is more information about my issue:

- A couple years before Windows 11 was released, my laptop suffered from an audio decrease issue on windows 10. It was later fixed by a driver update.

-The static can sometimes start randomly. The sound can also be compared to a crackling noise.

-It gets progressively worse overtime starting with no static/crackling at all.

-I haven't tested if this issue persists on windows 10 (and no I'm not going back to 10, I'm staying on 11).

-This issue does not occur when listening to audio from a wireless Bluetooth device (such as Airpods).

- After continued use of the speaker, the audio quality becomes worse and is very distorted.

[Lachs]

This looks like a driver conflict between Realtek Audio and the AMD Audio CoProcessor.

Which driver version (Driver) and hardware ID (Details) does the AMD Audio CoProcessor have? Can be found in the Device Manager > System devices > AMD Audio COProcessor > (see above).

If hardware ID pci\ven_1022&dev_15e2&rev_00 or pci\ven_1022&dev_15e2&rev_01 then the driver version should be 2.xx.x.xx, version 6.x.x.xx causes these problems.

The correct driver can be found in the Microsoft Update Catalog. 

[CM120884]

The AMD Audio CoProcessor Driver Version is 6.0.0.78   Theres 4 different rows of Hardware IDs, but here they are:  

PCI\VEN_1022&DEV_15E2&SUBSYS_15E21022&REV_00
PCI\VEN_1022&DEV_15E2&SUBSYS_15E21022
PCI\VEN_1022&DEV_15E2&CC_048000
PCI\VEN_1022&DEV_15E2&CC_0480

[Lachs]

I have probably caused some confusion with the hardware IDs. Of course
PCI\VEN_1022&DEV_15E2&SUBSYS_15E21022&REV_00
or
PCI\VEN_1022&DEV_15E2&SUBSYS_15E21022&REV_01
it is only abbreviated in the Microsoft Update Catalog. Version 2.89.0.86 can therefore be installed via the Device Manager.

[CM120884]

Do i need to uninstall the one i have first or will it automatically uninstall?

[Lachs]

It can be installed via Update driver. The .cab archive must first be unpacked into a folder using an unpacker.

[CM120884]

Could you please give me the steps on how to do this?  Im not familiar with doing this so i want to make sure im doing it right because the static is driving me nuts lol.  

[Lachs]

Download the driver > unpack it into a folder with an unpacker like 7-Zip > in the Device Manager > Update driver > Browse my computer for drivers > Browse button and select the folder with extracted files from the CAB file > OK > Next > Close
Sometimes a restart is necessary afterwards.

[CM120884]

Which device do i update? The AMD High Definition Audio Device or a different one?

[Lachs]

The AMD Audio CoProcessor.