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My HP-15S EQ2143 AU Laptop's dual array microphone only is not working.Camera works perfectly. It is deected by system but no audio input is available by it. Performed driver updates and all other testes and confirmed as a hardware failure by me and a hp service centre and suggests replacement of this module. 
I want the exact part number of the camera module in my laptop so i can search for it for replacement. One of the hp service official service centre near me said that it is difficult to source this. Or can you provide a way to source this camera module?

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