HP 620 Win 8 64bit - Please fix this HP! No sound and audio/video playback on slow motion

[npw05001]

You stated that you used the Windows 7 driver as well. Did you download it in compatibility mode? Here is a link that explains using Windows 7 drivers on Windows 8.

You may also want to post your problem at the HP Commercial Forum for more visibility. That link will take you to the forum specific for your computer.

[cbabos]

Hello again 🙂

I've tried installing the driver in compatibility mode, but (of course) it doesn't helped, so I've posted the story to the forum you linked me. 

Thank you for your patience and help.

Best regards, 

cbabos

[npw05001]

You're welcome,

 I hope that you find the answer!!

Best regards!!

[waldfeuer]

I got the same problem. HP 620 Notebook with IDT HD SOUND and INTEL SERIES 4 GRAFIC. There ist no sound with WINDOWS 8 64 bit. Windows 8 can not find any problem with insatalation or drivers automatically. Sound settings seem ok. When testing the speaker there is no failior regarded. But no sound at all. The point I can not understand the same system with the same HP drivers with Windows 8 32 bit works fine. Wonderful HD sound und HD video. With Windows 8 64 bit sound does not work and flash video is in slow motion. VLC plays video in normal speed but without sound.

[Kyle_W]

Could you please give me the exact product number for your computer?

If you need help finding it, you can use the following link:

http://h10025.www1.hp.com/ewfrf/wc/findModel?cc=us&dlc=en&lc=en

Thanks,

Kyle

[waldfeuer]

The productnumber is WK423EA#ABD.

[Kyle_W]

Your computer is an Enterprise model.  As these are the consumer forums, I would recommend that you post this in the HP Enterprise Support Forums for better coverage.

You can access the enterprise support forums at the following link.

http://h30499.www3.hp.com/

Best of luck,

Kyle

[SyllaTechno]

This is not a problem of drivers but rather RAM must follow these instructions to solve your problem,

go to msconfig click Start> advanced then check maximum memory and set the maximum size of your RAM option, finally click on OK.Et after restarting the engine BOUMMME !!!! sound arrives.I need your feedback OK.

[Softwarrior]

It works !!!

Thank you.

[Tyberyus]

My Word! After About three weeks of trying all sorts of things, this actually worked. A simple Thank you does not do you justice, but Thanks anyway.