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05-27-2017 05:39 AM
MY HP laptop prompted for windows update, and after the update is done, topspeakers(inbuilt Beats speakers) stopped working. The sound is still audible from the bottom of the laptop, it feels like the sound is coming from far away.
Can you help me to fix the speakers?
Solved! Go to Solution.
05-27-2017 05:46 AM - edited 09-18-2019 06:40 PM
If your model envy PC has the IDT audio chip, reinstall the W10 audio driver and restart the PC.
If your notebook's support page does not have W10 drivers, then use this one...
This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system.
6.10.6492.0 Jul 17, 2015
09-23-2019 07:04 AM
I'm having the same issues with my sound. Sound isn't coming through Envy built-in speakers OR my bluetooth speakers. I've downloaded and tried installing the new drivers you've suggested but I get a message the driver isn't supported.
10-22-2019 05:33 PM