HP Laptop 15-fc0777ng: problems with audio volume control

[oicfar]

Hi,

since some weeks I have proble, with the audio volume control.

HP Laptop 15-fc0777ng

System: Windows 11 Home 23H2 22631.3007

I start Chrome and play video with audio. In windows you can press the keyboard (F6 or F7) or in the windows task bar

to change the volume.

1. The audio volume control is working fine with headphones connected to the audio jack.

2. The audio volume control isn´t working with the build-in speaker. If I change the volume there is no reaction. I have to do it here

And if I set it to 0 it´s off.

In this

it´s not working too.

This is not usabe and make no phun.

My system is up2date. All updates and plugins are installed. HP PC Hardware Diagnostics Windows 2.4.0.0 say: All it´s ok.

I downloaded and reinstaled the audio driver and bios.

Problem still exists. It worked weeks ago.

At the moment I have no idea what can I do.

[SteffenBaierUK]

Hello @oicfar ,

Your post was marked as Spam by our automated system and had to be manually released.

A volunteer may reply but if you need urgent help please work with our support organization in your region. Details on how to contact us are in my signature

Best regards

Steffen Baier

[oicfar]

HI Steffen,

thx for the response. In this case it will be good whos a better message.

Regards,

Rafal

[oicfar · Accepted solution]

Solved after reinstall AMD Chipset Driver 5.08.02.027!