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‎10-14-2013 04:55 PM

HP Recommended

i did install both 

HP MediaSmart SmartMenu Software

HP MediaSmart Movies and TV Software

 

and after that i tried to install mediasmart music

                                              mediasmart photo

                                              mediasmart  webcam

          but nothing seems to work it keeps on saying program didnt install propoerly

only start menu got installed. ican see that in the list of installed programs

 

   i badly want those 😞 HELP please!!

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‎10-14-2013 04:58 PM

HP Recommended

it shows start menu in the list of installed programs , but when i try to launch the application nothing happens

 

i tried to launch from 

C:\Program Files\Hewlett-Packard\HP MediaSmart

  

i even tried with administrator previliges

still no use 😞

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‎10-15-2013 08:53 AM

HP Recommended

sachin_hp

 

Could you provide the error you get when trying to install? The error itself should give information as to why it will not install.

 

Please re-post with the needed information so we can provide assistance.


Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!

Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


Dunidar
I work on behalf of HP

Find out a bit more about me by checking out my profile!

"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
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‎10-15-2013 09:07 AM

HP Recommended

All the installations start but don't finish and don't display any success or failure warnings; I also have the DVD software that does nothing when I cilck on the start menu icon.

 

     after few seconds it says program might not have installed correctly try using recomedened settings that are compatible with version of windows

 

 i saw lot of questions with excatly the same problme as mine 😞

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‎10-15-2013 09:20 AM

HP Recommended

sachin_hp

 

I am including a link to Microsoft's Fix It tool. Please download and run it see if it can get the software installed. This is a tool Microsoft created for this very issue so it will try to fix the issue for you.

 

Microsoft's Fix It

http://support.microsoft.com/mats/Program_Install_and_Uninstall/

 

Please re-post with the results.


Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!

Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


Dunidar
I work on behalf of HP

Find out a bit more about me by checking out my profile!

"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
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‎10-18-2013 10:59 AM

HP Recommended

problem still exists

i couldnt install any of the media smart features

i gave up 

peace

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‎10-18-2013 11:13 AM

HP Recommended

sachin_hp

If you ever want to pickup and continue with this issue please re-post and we will endeavor to find a resolution for you.


Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!

Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


Dunidar
I work on behalf of HP

Find out a bit more about me by checking out my profile!

"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
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‎03-27-2017 02:04 AM

HP Recommended

Awesome support here, and while happy your issue is resolved, I just have to wonder-ask why how you find it so benificial  ( because as I recall, before I got rid of MediaSmart) the aspects of having a  'broad, non-translucent' banner displayed across most the entire screen, especially one that stayed there for unbelievable amount of time, caused me to dump the entire otherwise useful program.  But again, I'm glad you got it resolved.  Best regards and happ-e-trails to you, your's and everyone. 

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