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- Re: Microphone: system says all is fine, but no app recogniz...

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07-01-2019 03:07 PM - edited 07-01-2019 03:13 PM
Hi,
I recently bought a Pavilion 15 with i7. It has a built in realtek mic.
The microphone does not work with any app. I tried many of them. Suchs as Hangouts, Skype, Audio recorder, Voice recorder. Nothing. Weirdly, when I checked the settings (right click audio, open sound settings) it says all is working fine. The test bar even registers sounds. So the mic MUST be working.
I checked all other settings, right device selected, unmuted, input volume etc.
Checked the HP support assistent.
Checked B&O audio control.
Checked through the device manager.
Updated drivers.
Tried through the systems troubleshooting.
I used Bitdefender for antivirus and firewall, switched everything off....
Basically the system says the microphone works just fine. And it is clear the the system registers sound as the indicators go up or to the right when making noise (see screenshots).
But it isn't.
It does not record or share anything. The simple app Audio Recorder produces nothing. Skype does not recognize any mic. Also the systems speech recognition set up does not register anything.
Am I overlooking something? Thx in advance for any help.
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07-02-2019 12:22 PM - edited 07-02-2019 12:22 PM
Thx @Dragon-Fur!
I got it working.
Went to properties. The listen tab.
Changed the 'playback through this device' from default playback device to the realtec device.
Tagged listen and it worked! Untagged listen. Ok/Apply.
It works with all apps now.
07-01-2019 03:39 PM
If you have not done so, check / adjust the Microphone Permissions.
Check microphone and camera permissions:
Settings > Privacy >
Check settings for
Camera
and
Microphone
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07-02-2019 12:22 PM - edited 07-02-2019 12:22 PM
Thx @Dragon-Fur!
I got it working.
Went to properties. The listen tab.
Changed the 'playback through this device' from default playback device to the realtec device.
Tagged listen and it worked! Untagged listen. Ok/Apply.
It works with all apps now.
07-02-2019 02:43 PM - edited 07-02-2019 02:50 PM
You are welcome.
Excellent outcome.
Happy Listening!
For those reading - Example - Internal Microphone Enable
Control Panel > icon view > Sound
Tab Recording
Tap Internal Microphone to highlight
Properties
Device usage > (Select) Use this device (enable)
Apply / OK to save changes
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
Click Thumbs Up on a post to say Thank You!
Answered? Click post "Accept as Solution" to help others find it.