My HP laptop audio isn't working after windows update

[synrah]

Recently like a week ago my laptop was updated( Before that I already had windows 11) to windows 11 pro. since the update my speaker stopped working and says " No device installed".  I tried doing trouble shooting but it can only identify that my audio driver has an issue then it says " Couldn't fix". I tried downloading suggested audio driver from HP support ( SP151159) using my laptop model and version but unfortunately it didn't help.  Kindly help me fix the issue.

My Laptop Model: HP EliteBook x360 830 G6
Device name: DESKTOP-6SBBCLN
Processor: Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz 1.80 GHz
Installed RAM: 16.0 GB (15.8 GB usable)
System type: 64-bit operating system, x64-based processor
Edition Windows 11 Pro
Version: 23H2
OS build 22631.4037
Experience Windows Feature Experience Pack 1000.22700.1027.0
BaseBoard Manufacturer: HP
BaseBoard Product: 8548
BaseBoard Version KBC Version 58.48.00

[resistencia]

Hi @synrah 

go to the device manager, then click on Sound, video and game controllers, uninstall the Realtek driver, it will ask if you want to remove the software, check the box, accept and then restart the device, then install the next sound driver. 

https://ftp.hp.com/pub/softpaq/sp151001-151500/sp151159.exe

[synrah]

I went to device manager but there wasn't any option of Realtak as you can see, then i also tried downloading the audio driver you asked to download and install but that didn't help either. What can I do please help it's been a week i'm facing this issue that's hampering my studies

[resistencia]

you do not have the Realtek audio driver, try installing the driver again and check for unrecognized drivers in the Device Manager.

[Lachs]

SP151159 contains the Conexant USB Audio Driver for Docks, the Realtek HD Audio Driver is also available here.

[synrah]

if you're suggesting to download specifically that audio driver , I've downloaded it quite a few times but didn't work. 

what can I do?

[Lachs]

Sorry, I got the numbers mixed up.

There is a successor for the Realtek HD Audio Driver (SP151159), but your laptop is not listed:

https://ftp.hp.com/pub/softpaq/sp151001-151500/sp151193.html

https://ftp.hp.com/pub/softpaq/sp151001-151500/sp151193.exe

[synrah]

how do i check that?

[synrah]

I installed this on as well but didn't  help. What else can I do?

[resistencia]

the driver for your model is the one I have given you above, do you use that driver? 

support.hp.com/soar-attachment/267/col101794-ob-324654-1-ob-324654-1_sp151159_releasedoc.html

https://ftp.hp.com/pub/softpaq/sp151001-151500/sp151159.exe