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HP Recommended

Just done this and works perfectly. Thanks for the guidance.

HP Recommended

OMG.  I spent so much time trying to follow various fixes, and this is the only one that worked.  And so quickly!

 

Many thanks!

HP Recommended

Thanks so much for sharing this solution.  I've just wasted so much of my Sunday evening troubleshooting, uninstalling and reinstalling drivers and trying (unsuccessfully) to communicate with the virtual assistant 😞

 

This fixed the problem in just 2 minutes.

HP Recommended

The sound system seems working after using AMD Utility. 

IT support advised me to update BIOS and sound driver.

Should I follow the advice?

HP Recommended

It doesn't speak against it.

HP Recommended

had this same issue! Have followed the instructions for the adm ultility clean up and it worked a treat! You have made my day! Thank you! Computer whizz tech genius!

Thank you!

HP Recommended

This worked perfectly!  Though now my display has gone kinda dim...still, so glad my audio is back!  Thank you so much!

HP Recommended

I noticed the dimness as well but after it went into sleep mode for the night it went back to full strength for me.

HP Recommended

Thanks, worked perfectly! Can now finally get some sleep....

HP Recommended

This worked!! I'd been dealing with this issue for three days and was considering returning the laptop. Thank you so much!!

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