No audio device is installed

[ub6424]

Hello @CesarRod 

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@CesarRod wrote:

Hello... Thanks a million... This worked for me.

You're welcome ...

Please repeat the procedure a create screenshots of each step so @JokerJudas can do it also.

Please report your results

best regards

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make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

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[JokerJudas]

@CesarRod @Ub6424

Thanks for info🙏. 

Glad that it worked out for you @CesarRod. I will give it a try soon and report. 

If you have the energy to put up some printsceens it would be dope. 

[CesarRod]

Bad news... Sound is working... But no microphone. Kind of a needed feature with video conferencing and stuff.

Any suggestions on how to get that working?

[ub6424]

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@CesarRod wrote:

Bad news... Sound is working... But no microphone. Kind of a needed feature with video conferencing and stuff.

Any suggestions on how to get that working?

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(1) Open windows device manager

- open <Sound, video and game controllers>

- Double click the installed audio device to show the properties

or

Right click the installed audio device and choose <properties> in the sub menu

(2) screenshot every tab and send it

[JokerJudas]

Ok I'm working on it right now.

I have extracted the files from the SST download.

When I'm looking in the device manager and scroll down to "Intel Smart sound teknik OED" I found a error there and when I click on "properties" it shows.

"

Den här enheten kan inte starta. (Kod 10). Translate=This device can't start. Code 10.

Failed to load external libraries.

What does it mean with external libraries?

[JokerJudas]

How do I Install the SST driver ? I have extract it but it just a bunch of files in the map

[ub6424]

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@JokerJudas wrote:

How do I Install the SST driver ? I have extract it but it just a bunch of files in the map

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Here you can read and see how to update the driver locally with a driver package that contains a INF file:

https://www.lifewire.com/how-to-update-drivers-in-windows-2619214

Do this with the device <Intel(R) Smart Sound-teknik OED / Intel HD Audio Bus Driver>

[JokerJudas]

Thanks for info,

It didn't worked says: "Windows found drivers to the device, but a problem occured when it installed. 

This device can't start code 10.

[ub6424]

Try this:

- Right click and uninstall the device

- reboot windows

- open device manager again and check

[JokerJudas]

YEEEEEEEEEEEEEEEEEEEEEEEEEEEEE it's game now. I think I feel some tears falling down. Thank your for all help. Really good!

I tried the step above but didn't worked. I did it again but with some freestyle before restart.

1.  Went back to device systems. 

2. Right click on the OED and choosed unistall

3. 

4. clicked on the text in blue " Drives after devices" and unistall the OED from there.

5. Then back to device manager/systems and choosed "scan for hardware changes"

6. Restart computer

7. Back in business.

Cheers!