OMEN by HP, Audio device not found after windows 10 update

[Paulienvvi]

Hello,

After restarting my laptop from windows update last night, I found out the audio devices were all gone, which makes my laptop unable to produce sound.

I used "Driver Easy" to fix the issue, but I was only able to get the audio play with headphones at the end. My laptop speaker still can't play sound, despite the volume of the speaker is high and there's an indication of sound is playing.

Could anyone please help me fix this issue? Thank you. Any help is appreciated.

[Buckleau]

My Laptop has a similar issue.  The intel HD audio driver is not functioning after windows updates.  If I try to download the lastest drivers from HP the only offered are Realtek audio drivers.  

[Paulienvvi]

Edit: Problem solved TEMPORARILY

IDK if this will help or not, it will only get the sound play through an external speaker or headphones only.

I went to re-install Realtek HD audio driver from Recovery Manager App. After re-installing the driver, I downloaded and run "Driver Easy" program. It basically scans and provide updates your laptop's drivers. After updating the Realtek HD audio driver with "Driver Easy", I managed to get sound plays on my headphones (and external speakers).

This solution sucks because it didn't fix the laptop 100%, but for the time being hope it helps.... I need audio for my assignments so this temporary solutionis better than nothing..

[Damnation]

this solution is only temporary as the intel hd audio shows back up in device manager the very next restart

[Paulienvvi]

oh shucks... what should we do? Wait for the next update to fix this?

[Damnation]

idk. this shouldnt be happening at all. something does not smell right, i cant even go to a restore point

[Paulienvvi]

IDK if this will help or not, it will only get the sound play through an external speaker or headphones only.

I went to re-install Realtek HD audio driver from Recovery Manager App. After re-installing the driver, I downloaded and run "Driver Easy" program. It basically scans and provide updates your laptop's drivers. After updating the Realtek HD audio driver with "Driver Easy", I managed to get sound plays on my headphones (and external speakers).

This solution sucks because it didn't fix the laptop 100%, but for the time being hope it helps.... I need audio for my assignments so this temporary solutionis better than nothing..

[Spoox]

Realtek HD audio only works for external sound devices. I've found that someone fixed similar issue by installing Intel audio driver (which is installed with Intel graphics driver) but I didn't try it out as i don't want to mess anything up. 
Anyone anything?

EDIT: This one solved external audio for me.
http://ftp.hp.com/pub/softpaq/sp76501-77000/sp76821.exe

The built-in reproductors still aren't working though.

[Memz2000]

Thanks for this driver, I was finally able to hear sound if only through my headphones.

Like most of you. I turned my fully working laptop off at 12am this morning and it said update and shutdown, thought nothing of it and did it. 

Woke up to use my laptop and there is now no sound.

Tried to installed from HP website but I got an error at the last stage of installation. 

Tried to go back to last recovery and to my surprise this was not activated so I have no recovery from the time I purchased this lasptop 6 months or so ago.

I hope this gets resolved soon as I have no way to roll back and need my sound working so my daughter can use the laptop for school.

[schidakov · Accepted solution]

Try my solution, mate: https://h30434.www3.hp.com/t5/Notebook-Audio/Realtek-Audio-doesn-t-work-with-an-1809-update/m-p/6858...