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Locked

‎03-29-2021 05:53 PM

HP Recommended
Product: spectre
Operating System: Microsoft Windows 10 (64-bit)

My speakers on my computer are not working. The sound is up all the way. I can hear it when I use my headphones, but when I take the headphones out, no sound comes out of the laptop. 

 

This laptop is only about a month a half old and cost 2000 so I really hope there is a simple solution... 

1 person had the same question
1 REPLY 1

‎04-01-2021 06:25 AM

HP Recommended

@auschere

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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