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HP Recommended
spectre
Microsoft Windows 10 (64-bit)

My speakers on my computer are not working. The sound is up all the way. I can hear it when I use my headphones, but when I take the headphones out, no sound comes out of the laptop. 

 

This laptop is only about a month a half old and cost 2000 so I really hope there is a simple solution... 

1 REPLY 1
HP Recommended

@auschere

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.