Whenever I start any sound recording Software (e.g. Zoom or the Microsoft voice recorder) I barely hear my own voice, because the static noise is so overwhelmingly loud. Since I thought of driver problem I uninstalled all drivers associated with audio input and reinstalled. Furthermore I purged the AMD drivers and reinstalled via AMD's official program as well. There seems that there was a problem in the past concerning AMD's Software being overwritten by Windows' own drivers, but that was fixed in Nov '20 (https://h30434.www3.hp.com/t5/Notebook-Audio/Re-HP-Envy-x360-Ryzen-5-15-Microphone-and-speakers-cras...) - so that can't be it.
I also was curious, if it was solely a Windows problem so I activated Dual boot via Ubuntu Grub and using Ubuntu the same static noise was present all the time as well.
Because this device is brand-new I am thinking about returning it, because it seems more and more like a major hardware problem.
Do you have any solutions concerning my problem or are facing the same problem?
Thank you for answering my post here in the forum - the support from you is already more than I ever received from Lenovo (former Laptop - major problem with screen).
The SoftPaq you linked was unfortunately already installed - it was the newest version of the drivers I suppose (also indicated via the HP Assistant program).
Since I did not have much to do any more troubleshooting than I already did, I decided to return the Laptop and I got exactly the same model and the sound of the microphones is crystal clear and the device itself is absolutely amazing.
This is not a very fulfilling answer (sorry for the impatience), but I really feel like taken cared of (I did not expect anyone to answer to that post tbh) as a customer - thank you for your time and effort!
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