assenza audio dopo ripristino windows 7

[vincenzo83]

Buongiorno,

dopo aver reinstallato windows 7 ed aver scaricato e installato il driver scheda audio il simbolo del muto funziona correttamente ma il pc non emette alcun suono. mentre con un driver generico emmette il suono ma non fnziona il tasto muto.

Grazie

[danny-r · Accepted solution]

@vincenzo83

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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[vincenzo83]

attndo una risposata 

Grazie 

[Jeet_singh]

Hi @vincenzo83,

Welcome to the English HP Consumer Forums!

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Regards,

[vincenzo83]

Elitebook 8440p vd484av
Good morning,
after reinstalling Windows 7 and downloading and installing the sound card driver, 
the mute LED works correctly but the PC does not sound any sound, 
but with a generic driver it sounds but does not play the mute button.
I would also like to know if it is possible to have the full recovery disk.
Thank you