Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
PRODUCT NUMBER 5SK15UA#ABA
CLICKED THE UPDATE AND RESTART OPTION , AND UPON RESTART, THE LAPTOP IS STUCK AT THE STARTUP GIVING ME A MESSAGE" PLEASE WAIT WHILE WE INSTALL A SYSTEM UPDATE" - FROM HP.
THEN IT GOES INTO THE HP BOIS UPDATE PAGE AND GIVES ME THE MESSAGE
SYSTEM BIOS UPDATE FAILED. UNABLE TO OPEN BIOS IMAGE FILE.
THE SCREEN THEN GOES BACK TO THE HP MESSAGE SCREEN " PLEASE WAIT WHILE WE INSTALL A SYSTEM UPDATE"
THE LAPTOP IS NOT GOING PAST THIS SCREEN.
HI@R_ds, Welcome to the HP Support Community!
Request you to follow the below troubleshooting steps from the document:-
I understand that you're unable to update the BIOS HP Pavilion 15-cs106 and it needs to download one by one and needs to restart the computer to make sure the Adapter or Charger needs to be connected,
Please click on the hyperlink below to install
HP Consumer Notebook PCs - Updating the BIOS
Hope this helps! Keep me posted.
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