Battery led flashes 3 times and laptop will not turn on

[Alice007]

Last week the fuses in my bedroom suddenly blew. At the same time I heard a loud crack and the smell of burning and smoke. Nothing was on fire so I thought it was something in the wall. I checked the fuses, turned them all back on and everything was fine. I went back to my computer, finished with it and turned it to sleep mode. When I woke up the next day it wouldn't turn on again. 

Everytime I press the power button I see the light by the plug flash 3 times. I've looked this up and tried removing the battery, draining it of electricity... I've tried everything but I only get those 3 flashes. Have I maybe broken the charger and has my laptop drained of electricity? I can't think of anything else, but that the burning smell might have been from the charger. Can I check this somehow? Please help!!

[GBL84 · Accepted solution]

You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge.

It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.

You might find the answer to your battery/power issue as you work through the steps in that HP support article.

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GBL84

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[Alice007]

Hi! Thank you very much for this. The link helped me find the problem, which was that the AC charger was broken. I have since ordered a new one and my laptop is back and working again!! 

Thank you! 

[GBL84]

You're very Welcome !!

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For any further queries reply to the post and feel free to join us again !!

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Thank You,

GBL84

I am not an HP Employee