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‎07-24-2023 07:33 AM

HP Recommended

My HP Envy x360 performed windows updates and now I can only get a screen requesting my bitlocker key which I do not have.  how can I bypass this and login in?

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1 person had the same question
1 REPLY 1

‎07-24-2023 04:41 PM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:


4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.



If you would like help resetting the password on your product, please Contact HP support in your region. 

For cases related to BitLocker issues, please contact Microsoft Support 

Therefore, this topic is being locked.

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.
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