• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended

HP Pavilion 15 user here. My laptop changed to a black screen suddenly. Now whenever I try to open it, it is stuck on the black screen, the caps lock light is blinking.

It is blinking in 3 slow and 2 fast pattern.

 

What could be the problem, How do I fix this?

1 REPLY 1
HP Recommended

Hello Roger1519,

 

(1) Try this:

HP Laptop Starts but No Display | Black Screen | @HPSupport

https://www.youtube.com/watch?v=sj6kYmT7GLs&ab_channel=HPSupport

(2) Then this (advanced method😞

Hp Laptop No Display Caps Lock Blinking (FIXED) BIOS Recovery Reinstall with USB

https://www.youtube.com/watch?v=5LLPhdymPeo&ab_channel=thecollegepicker

 

Please report your results.

 

best regards

---

Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

Do this on the post I wrote that helped solve it.

Thank you very much 

ub6424_0-1655573537443.png

Hp Laptop No Display Caps Lock Blinking (FIXED) BIOS Reinstall with USB In this video we solve the HP Caps lock blinking twice problem with corrupt bios. Say Thanks With ETH - 0x1879E9E57B1142C4F9adcA8C113fA847fbd8EAa9 Say Thanks With BTC - 3CZ6PigURwNLkUxqYrPUR4bJSNRNqPgYVa ★ HP BIOS and DRIVERS
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.