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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended

My laptop screen is black and the caps lock key is blinking. What can be the problem?

1 REPLY 1
HP Recommended

Beep codes and reset instructions
Click here for Laptop codes
Click here for AIO or desktop codes

 

Please provide the Product ID or Model name for better assistance. Preferably the full product ID including the characters after the # symbol. This code may be needed to find cloud recovery files.


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