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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
Locked

‎12-03-2018 02:30 PM

HP Recommended
Product: pavillion dm1
Operating System: Microsoft Windows 7 (64-bit)

black screen on start up, 3 long lights on capslock

 

1 REPLY 1

‎12-05-2018 01:50 PM

HP Recommended

@Arreze,

 

Welcome to the HP Forums!

 

This is a wonderful place to converse with the community, get assistance and find tips.

 

I'll be glad to help you 🙂

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • When was the last time the computer was working fine?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

While you respond that that, I recommend you follow the steps in the below article and check whether the issue is resolved.

 

https://support.hp.com/us-en/document/c01732674#AbT2

 

Let me know how it goes. Awaiting your reply!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Good day! Take care 🙂

 

Cheers!

The_Fossette
I am an HP Employee

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