Blacks screen windows won’t boot

[Neoistired]

Um my auto repair thing is disabled, so i don’t know how to get into that screen

[ub6424]

Hello @Neoistired 

Sorry to hear that you are having problems ... I would like to help you.

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

(2) Please report your results ( error messages, take pictures )

[Neoistired]

when i spam esc nothing comes up

[ub6424]

Hello @Neoistired 

Follow the HP standard procedure:

(1) https://www.youtube.com/watch?v=qpiGUojtr3E

(2) Please report your results

[Neoistired]

i got nothing 

[ub6424]

Hello @Neoistired 

(1) Power off notebook

(2) Connect <external monitor> via vga/hdmi cable.

(3) Power on notebook

(4) What happens ?

(5) Please report your results

[Neoistired]

moniter says no signal turns back off

[ub6424]

Hello @Neoistired 

(1) Use another computer to download and prepare <USB flash drive>

HP Notebook System BIOS Update (AMD Processors)

F.19 Rev.A

14.1 MB

Aug 30, 2021

Download

---> BIOS Recovery Reinstall with USB

(2) Please report your results

[Neoistired]

i don’t have access to another computer 

[ub6424]

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@Neoistired wrote:

i don’t have access to another computer 

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Hello @Neoistired 

Then please ask a friend/neighbor/acquaintance