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‎01-19-2026 11:05 AM

HP Recommended

I've got the same problem that many others have reported here.. Tried everything. Couldn't update BIOS. I bought a new Kingston NV3 500 Gt M.2 PCIe 4.0 NVMe. Don't really know if it's the right kind to replace the existing HDD, but I just keep getting the same screen with the same text. No boot device etc. I've tried all the suggestions given to other people, but nothing helps. This is a 2 yr old computer, so shouldn't be so broken that I should just throw it away. (Btw, I've been fixing the computers of friends and family for decades, but now I have Parkinson's Disease - 7th year going - and it's affected my cognition so badly that following suggestions and concentrating on anything have gotten so hard that it's getting really, really hard getting anything done... This is my dad's computer [he's turning 90 this month], so I thought I'd do this for him no matter what). Anyways, if anyone has any suggestions as to what to try next, please, I'm listening.

Best, Skyla

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1 REPLY 1

‎01-20-2026 02:58 AM

HP Recommended

Did you installed windows on new SSD? Does SSD get recognize in bios information tab? 

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