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- Re: Boots to a Black Screen, Num Lock and Caps Lock blink c...

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08-29-2018 02:01 PM
Pressing the power key results in power LED on, Black Screen, and num lock and caps lock keys flash continuously.
Placed a boot disk in the DVD drive. It does not boot to the DVD drive.
https://support.hp.com/us-en/document/c02693833
Recovering the BIOS
Trying to recover the BIOS, Windows Key + B, press and hold power button 2-3 seconds produces same.
https://support.hp.com/us-en/document/c00042629
Power Button and repeatedly tapping the escape key does nothing.
Power Button and pressing F10 does nothing.
The page for Pavilion G7-1139wm shows no software or drivers are available.
BIOS download is no longer available under HP Software & Drivers.
I am looking for the BIOS file so that I can put it on a flash drive, and try to recover the BIOS from the flash drive.
If that does not work, I will need further instructions.
Solved! Go to Solution.
08-29-2018 06:37 PM - edited 08-29-2018 06:45 PM
Have you tried a power reset?
http://support.hp.com/us-en/document/c01684768
Is there a pattern to the blinks to indicate the error?
https://support.hp.com/us-en/document/c01732674
I get a full list of drivers/software including BIOS. When you arrive at the page use the selector to choose Windows 7 if it isn't showing any drivers.
Direct link to BIOS file:
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08-30-2018 08:03 AM
I have tried a power reset.
No there is no pattern to the blinks. They are just continuous.
And I had a gray haired old lady moment, I did not click the change button. Once I clicked the change button, I could see the drivers. However, making the USB BIOS Recovery will not work because it is not trying to boot to anything. It will not boot to a DVD, nor will it boot to a bootable USB device.
There is no beep code for continuous blinking, so I am thinking it may be a bad motherboard. If you concur with this notion, please let me know.