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- Re: Can't install windows 10 ( Hard drive not found ) HP 15-...
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01-19-2021 04:54 AM
I have been facing issue with the installation of Windows 10 through USB or DVD, every time I try installing Windows I get the error saying 'No Drivers Were Found'
Note : The hard drive installed and i can check it in bios but in windows installation i Can't found it
any solution for this issue ?
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Accepted Solutions
01-19-2021 07:03 AM - last edited on 06-29-2022 08:23 AM by AgathaV
Hi:
There is a special process needed to install W10 on notebooks with the new Intel 11th gen core processors...
See the info at the link below.
The link they direct you to the HP support site doesn't work.
Here is the link to the driver you need...
This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.
18.0.1.1138
https://ftp.hp.com/pub/softpaq/sp108501-109000/sp109000.exe
HP Customer Support - Software and Driver Downloads
There is another thing I don't understand in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to
When I ran through the steps, I don't get an Extract to option when I right click on the file.
So, if you have the same issue, download and install the free 7-zip file utility from the link below.
The 2nd file at the top of the page is for 64 bit.
Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp109000), and copy that folder to your USB flash drive, and continue with the instructions.
01-19-2021 07:03 AM - last edited on 06-29-2022 08:23 AM by AgathaV
Hi:
There is a special process needed to install W10 on notebooks with the new Intel 11th gen core processors...
See the info at the link below.
The link they direct you to the HP support site doesn't work.
Here is the link to the driver you need...
This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.
18.0.1.1138
https://ftp.hp.com/pub/softpaq/sp108501-109000/sp109000.exe
HP Customer Support - Software and Driver Downloads
There is another thing I don't understand in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to
When I ran through the steps, I don't get an Extract to option when I right click on the file.
So, if you have the same issue, download and install the free 7-zip file utility from the link below.
The 2nd file at the top of the page is for 64 bit.
Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp109000), and copy that folder to your USB flash drive, and continue with the instructions.