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‎08-06-2022 04:37 PM

HP Recommended
Product: HP Pavilion - 15-cc060wm
Operating System: Microsoft Windows 11

My laptop won't start up.  The light on the button that you push to start, the light just goes on and off continuously.  What is causing that.  I have it on charge but it still won't start up.  Any. suggestion to fix this or is my laptop done? 

Category:
1 REPLY 1

‎08-07-2022 01:00 PM

HP Recommended

Hello @Pwin22 

 

Sorry to hear that you are having problems ... and I would like to help you.

 

Follow the HP standard procedures:

(1) https://www.youtube.com/watch?v=sj6kYmT7GLs

(2) https://www.youtube.com/watch?v=qpiGUojtr3E

(3) Please report your results

HP Laptop Starts but No Display | Black Screen | HP Support
HP Laptop Starts but No Display | Black Screen | HP Support
youtube.com/watch?v=sj6kYmT7GLs
In this video, you will see how to fix an HP laptop with a black screen. If you can hear the fans and hard drives when you turn on your laptop but the screen remains black, follow the steps in this video to try resetting the laptop. Learn how to check the video card, recover the BIOS, and reset ...
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