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HP Recommended
It is a HP Envy m6-n010dx if that helps. Thank you for being patient.
HP Recommended

Hi,

 

Try removing the rtc cell then hold down the power button for 60 seconds before re-inserting the rtc  - see Page 36 of your Maintenance & Service Guide.

 

Regards,

 

DP-K

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Windows Insider MVP

HP Recommended
That did the trick. Thank you is warranted. Thanks for the follow through.
HP Recommended

@Rangerova1

 

You're welcome and good to hear it's Ok :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Hello I have the same error: 

My System: 

Model 15-da0046nr  /   ProdID: 3VN48UA#ABA  /  sn: [edited]

 

BIOS CODE:

System Disabled
85216576

 

Thanks in advance! 

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
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If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you


I work on behalf of HP
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