06-15-2019 07:04 AM - edited 06-15-2019 08:10 AM
I bought this laptop the other day 2nd hand, when I switch the laptop on it goes straight to 'Enter Administrator or Power On Password'. I've tried getting in to the BIOS by pressing the F1-12 keys with no luck.
The system disabled code is: [i 52317505]. I've tried using the code generator (here) which does not work for this model.
I tried resetting the BIOS with 'Windows key + B' and it says 'CMOS checksum invalid'. I tried the BIOS recovery file here using a USB flash drive. It went through the installation process and rebooted. I'm back to where I started before with 'Enter Administrator or Power On Password'. I would be grateful for any advice as to what to try.
06-15-2019 09:36 AM
Hello, and thank you for visiting the HP Support Community.
In order to prevent access to private information by non-authorized users, we request that users do not share instructions intended to bypass security measures – including passwords – in accordance with the Rules Of Participation.
Therefore, this thread is now locked. If you would like help resetting the password on your product, please Contact HP support in your region.