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- Notebooks
- Notebook Boot and Lockup
- Enter Administrator Password or Power On Password

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11-06-2024 06:19 AM
In my previous post, which has been locked by a moderator, I neglected to say that when I power on this laptop, I get the following message:
Enter Administrator Password or Power On Password.
If you fail to enter the correct password, then you get the 'System Disabled' message with the code 'i 78356055'.
Yes, that is a small letter 'i' as the code identifier.
Any help you can provide would be greatly appreciated.
This laptop was brought to me with a cracked screen and no power cord by one of my customers.
11-06-2024 06:38 AM
Hello @WeAreTheService ,
Welcome back to the HP Poly community.
I can only refer you back to your old post and why it was locked.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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