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Locked

‎11-06-2024 06:19 AM

HP Recommended
Product: HP Model 15-ba013ds
Operating System: Microsoft Windows 10 (64-bit)

In my previous post, which has been locked by a moderator, I neglected to say that when I power on this laptop, I get the following message:

Enter Administrator Password or Power On Password.

If you fail to enter the correct password, then you get the 'System Disabled' message with the code 'i 78356055'.

Yes, that is a small letter 'i' as the code identifier.

Any help you can provide would be greatly appreciated.

This laptop was brought to me with a cracked screen and no power cord by one of my customers.

Calvin Hayes
Category:
1 REPLY 1

‎11-06-2024 06:38 AM

HP Recommended

Hello @WeAreTheService ,

 

Welcome back to the HP Poly community.

 

I can only refer you back to your old post and why it was locked.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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