Envy x360 just stopped working

[Boydb]

My HP Envy x360 mConvertible 15m-cp0012dx

just quit on me without warning or cause. I tried to turn it on after not using it about 2 weeks and nothing. I have done all the troubleshooting steps provided on virtual aid or here listed online. I have charged the battery, checked power cable, tried connecting ext monitor. The power button flashes white when pressed and the charge light changes orange. Everything I have done and read leads me to believe that it is another faulty motherboard. I have had this laptop 1yr 7 months when this occurred and of course it’s out of warranty. I can’t believe after the investment that it just doesn’t turn on not even 2 years old. Does anyone have advise for getting this repaired or replaced? I would hope hp made a better product. I need this for school starting.

[Riddle_Decipher]

@Boydb I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

Please look for a private message requesting additional information. 

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