Failure ID: 64PBTW-66K8L2-MFKT1F-C0BG03 And Product number: C1M83EA#BH5

[Kumbiz1]

Internal battery alert error 601

[KNRK · Accepted solution]

According to the message you have recently posted I would like to confirm that this is a hardware issue and you need to replace the battery on your laptop to resolve the issue. You can also Check your warranty Here to verify the warranty status

Hope this helps, for any further queries reply to the post and feel free to join us again

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Thank You,

K N R K

Although I am an HP employee, I am speaking for myself and not for HP

[Kumbiz1]

Thank you sir,
I did exactly what you said by replacing the battery with a new one and it worked.

[KNRK]

You're most welcome & have a great day!!

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Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP
I am an HP Employee