Failure ID: 933SML-9L0AAE-XD7XGJ-61C803

[Prométhée]

this is not enough for me to know when it is blocking
Did you or did not succeed in starting the installation system, or not at all ..
The installation is done, but then you get this error message?
You may need to disable boot security, and run the install in legacy mode

HP PCs - Secure Boot (Windows 10)

[tedward2020]

I have already enabled Legacy and disabled Secure Boot, but it is still not working.  I've been seeing another message.

An operating system wasn't found.  Try disconnecting any drives that don't contain an operating system.  Press any key to restart.

After pressing any key to restart, it just gets stuck in an infinite loop and repeats the same message.

[Prométhée]

Using the HP Cloud Recovery Tool (Windows 10, 7)

did you try this ??

[tedward2020]

Not yet, I'll have to try that on the weekend.  Do I need to swap back in my original hard drive to do this?

The first time I didn't do a recovery when i started this thread and was able to boot the original hard drive with a USB Windows 10 before it died again.  Now it is just stuck in boot loops.  I don't even get the Preparing Automatic Repair screen anymore.  I can only go to BIOS from pressing F10.

I've been trying out a checklist of what to look for below.

How To Fix - HP Stuck in Boot Loop, Freezes Getting Windows Ready, Preparing Automatic Repair

Use this video to diagnose why your HP is stuck in a Boot Loop, or related issue. It may be stuck 'Getting Windows Ready', 'Preparing Auto Repair', or other issues. The button that was pressed to access the System Diagnostics at the start of the video was 'Esc' If you Hard Drive fails the testing, it will need to be replaced as seen here; https://youtu.be/CxIuy2iiW8o. After you install the new drive, you will need to install Windows onto it as seen here; https://youtu.be/p_N_xV7j_Xo. You can create your own Install Media for free as seen here; https://youtu.be/g_UhiHScaSI. If you have completed all steps in this video with none showing you what the issue is, try to install Windows; https://youtu.be/p_N_xV7j_Xo. To Donate to PC Monkey so I can keep making relevant videos on newer computers, use https://www.gofundme.com/f/pc-monkey or CashApp at $PCHelper. Related Videos; Wont Turn On / Freezes or Turns Off During Startup https://www.youtube.com/watch?v=_MOe7... Black Screen Fix https://www.youtube.com/watch?v=u-REP... How to access the Hard Drive in an HP Laptop https://youtu.be/CxIuy2iiW8o HP Factory Reset https://youtu.be/CWUaIJ4RhWU How To Install Windows 10 https://youtu.be/p_N_xV7j_Xo FAQ's: Sometimes 'Legacy' is listed as 'CSM' Q: What if I cannot locate the options for Legacy, CSM, or UEFI and I have explored all the tabs? A: Then skip that step and continue on with the rest of the video 🙂 Q: What does it mean 'Hard Drive SMART Check FAILED' A: That means your hard drive is bad and needs to be replaced. You can see how to access the HDD here; https://youtu.be/CxIuy2iiW8o. Then you will have to install Windows onto the new one as seen here; https://youtu.be/p_N_xV7j_Xo Q: The diagnostic scan says that my Hard Drive is not installed. A: That means its either bad or loose. I would first try 'reseating' the Hard Drive. That is where you unplug it and then plug it back in, making sure its properly plugged in and secure. Try the scan again. If it still says that its not installed, then its most likely bad and needs to be replaced. You can see how to do that here; https://youtu.be/tNp5Kbo9uHg. You would also then need to install an operating system onto the new one as shown here; https://youtu.be/p_N_xV7j_Xo Q: Changing settings in BIOS didnt help and everything passed the test? A: If changing the settings in BIOS did not resolve the issue and the diagnostic test passed all components, then its most likely an operating system error. Try to install Windows onto it as seen here; https://youtu.be/p_N_xV7j_Xo. You can create your own Install Media for free as seen here; https://youtu.be/g_UhiHScaSI.

[tedward2020]

It's a Christmas miracle!   The recovery files were able to re-format  the hard drive and add the missing drivers plus windows.  I'll monitor it for the next few days before confirming it is 110% good. 

[Prométhée · Accepted solution]

Hello
sorry, i didn't get a notification for the penultimate reply
Okay, good news!
but take backups regularly, the hard drive may still fail permanently
please validate the solution by marking the answer