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- HP Community
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- Re: Forgot BIOS password on HP stream 11 – y010wm

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10-25-2026 10:02 AM
Hello! I have an HP Stream 11-y010wm laptop that used to belong to my sister. She gave it to me, but neither of us remembers the BIOS administrator/power-on password.
After several incorrect attempts, the laptop displays “System Disabled” with code 71555058.
Is there a free, official way to recover or reset the BIOS password? I would really like to get the laptop working again without erasing any old pictures, videos, or files.
Thank you for your help!
10-26-2026 12:51 AM
Hello @Maya1234_567891 ,
Welcome to the HP community.
A quick community search for the terms BIOS & Password finds all these posts >here<, which are mainly closed.
Here is HP's official policy regarding BIOS passwords:
According to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs, or any other safety measures.
Therefore, this topic is being locked.
Best regards
Steffen Baier
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