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‎02-19-2026 01:31 PM

HP Recommended

I've got two 8770w laptops. One works fine and is running Windows 11, or Linux Mint. The second won't boot up. It displays the following screens:

 

Intel (R) Boot Agent GE v1.4.10

Copyright (C) 1997-2012, Intel Corporation

Intel (R) Boot Agent PXE Base Code (PXE-2.1 build 092)

Copyright (C) 1997 -2010, Intel Corporation

PXE-E61 : Media test failure, check cable

PXE-M0F : Exiting Intel Boot Agent

 

Boot Device Not Found

Please install an operating system on your hard disk.

Hard Disk - (3F0)

F2 System Diagnostics

For more information, please visit: www.hp.com\go\techcenter\startup

 

I've tried two different hard drives, one with Linux Mint cloned from by other 8770w, the other with Windows 11 cloned. Both hard-drives work in my other 8770w. 

 

I don't know the bios password of the non-booting laptop so I can't change the boot options in the bios, but the two options are Notebook Ethernet and Notebook Hard Drive so I was expecting the laptop to boot from one of the hard drives.

 

The diagnostic UEFI available in the bios says both the memory & the hard disk are ok.  Smart Check & Short DST  are both passed, but then the boot process says Hard Disk (3F0).

 

What am I missing? Is there a way or resetting the bios password so I can specify a USB boot device & reinstall an OS? Or is there another issue that prevents the laptop booting from a cloned hard-drive?

 

Thanks in advance.

1 REPLY 1

‎02-19-2026 01:47 PM

HP Recommended

Hello @Dan-in-a-Van ,

 

Welcome to the HP community.

 

A quick community search for the terms BIOS & Password finds all these posts >here<, which are mainly closed.

 

Here is HP's official policy regarding BIOS passwords:

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs, or any other safety measures.

 

Therefore, this topic is being locked.

 

Best regards

 

Steffen Baier

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