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‎05-23-2025 02:28 PM

HP Recommended
Product: HP Envy 17.3 inch Laptop PC 17-cw0000 IDS Base Model
Operating System: Microsoft Windows 11

My Envy crashed, I tried to reboot znd never got as far as the hp logo that appears durinf boot.  I press the oower button, the Power button LED illuminates, fan starts and the Caps key begins to flash. Seven to ten seconds later the laptop shuts down and the power button LED extinguishes. Any hints as to what the problem might be. I did not run an update so the problem is not software update. Any and all help will be greatly aprpreciated.

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