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‎02-02-2025 05:08 PM - edited ‎02-02-2025 05:16 PM

HP Recommended
Product: HP Envy x360
Operating System: Microsoft Windows 11

Hey guys, recently my HP Envy x360 windows 11 laptop has been locking every time I log in and sending me to the lock screen. Usually if I get on for the first time it will be logged in for a few minutes and then go black and lock, after that every attempt to log in sends me back to the lock screen. Help would be greatly appreciated.

 

Thanks!

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-02-2025 05:25 PM

HP Recommended

Click here to see how to start your system in safe mode.

 

Once in safe mode, bring up the power plan by entering Edit Power Plan in the window search bar.

 

Make sure the display and computer are not being turned off or going to sleep

 

Try the SFC first and if that gives a message that it cannot fix the problem then try the DISM tool.
Click here for repair instructions.

 

Disable fast start

To disable fast startup on Windows, open the Control Panel, navigate to Power Options, then "Choose what the power buttons do," and under Shutdown settings, uncheck the "Turn on fast startup" box; if the option is greyed out, click "Change settings that are currently unavailable" first.

 

Re-enable fast startup once system starts working

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎02-02-2025 05:25 PM

HP Recommended

Click here to see how to start your system in safe mode.

 

Once in safe mode, bring up the power plan by entering Edit Power Plan in the window search bar.

 

Make sure the display and computer are not being turned off or going to sleep

 

Try the SFC first and if that gives a message that it cannot fix the problem then try the DISM tool.
Click here for repair instructions.

 

Disable fast start

To disable fast startup on Windows, open the Control Panel, navigate to Power Options, then "Choose what the power buttons do," and under Shutdown settings, uncheck the "Turn on fast startup" box; if the option is greyed out, click "Change settings that are currently unavailable" first.

 

Re-enable fast startup once system starts working

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
1 person found this reply helpful
Was this reply helpful? Yes No
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