• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎08-16-2014 08:23 PM

HP Recommended

My HP laptop is stuck on Failure configuring windows updates, reverting changes, do not turn off your computer blue screen.  

The system would not configure after installing microsoft office.

The system will not go to the desktop so all the suggestions about system restore and fixes via the desktop are impossible.  

No matter how many times it try's, it restarts, goes to the HP screen, and goes back to the blue failure configuring windows updates  screen.  

The system came preloaded with Windows 8, so no boot disk available.  

Anyone please help

9 people had the same question
12 REPLIES 12

‎08-18-2014 03:30 PM

HP Recommended

Hello @ford17 ,

 

Welcome to the HP Forums!

 

I understand your notebook failed a Windows update and will no longer boot. 

 

There is actually a document published by Microsoft for this exact issue. Have a go at it and let me know if you need any help with any of the steps or if it does (or doesn't) resolve your issue: "Failure configuring Windows updates. Reverting changes. Do not turn off your computer" error when y....

 

I look forward to your reply! 🙂

Great-Deku-Tree
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!

Tags (1)
Was this reply helpful? Yes No

‎09-19-2014 09:16 PM

HP Recommended

My laptop has developed the same problem, did you find a solution. Mine has been stuck in this mode for 3 hours now  

Was this reply helpful? Yes No

‎07-15-2015 06:42 PM

HP Recommended

None of the current board answers are helpful. I don't have a disk and cannot get past the blue screen message to select any options.

Was this reply helpful? Yes No

‎07-15-2015 06:44 PM

HP Recommended

None of these steps helps; no disk and cannot get past blue screen message. Any other ideas?

Was this reply helpful? Yes No

‎08-13-2015 05:07 PM

HP Recommended
Hi how can I get this off my computer and get it started
Was this reply helpful? Yes No

‎02-16-2016 02:21 AM

HP Recommended
Failure configuring Windows updates reverting changes do not turn off your computer please help
Was this reply helpful? Yes No

‎02-16-2016 02:24 AM

HP Recommended
Please help for fix failure configuring Windows updates reverting change don't turn off your computer
Was this reply helpful? Yes No

‎02-16-2016 02:27 AM

HP Recommended
Untill ??????????????
Was this reply helpful? Yes No

‎04-25-2017 01:16 AM

HP Recommended

Computer stuck on configerating Windows overnight.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.